Technical Support Engineer - Remote - Home Based

Executive Mandate Specification

Want to work from home for a company that truly values you?

Right now we require great Technical Support Engineers at all levels to join our growing team. Whether you are looking a for a great start to or settling into the zone in your IT career we a have a

Ideally with some MSP experience already, you'll be a great people person, naturally focused on getting it right first time and leaving no loose ends, you’ll help us continue delivering our superb customer experience and IT solutions across Leeds and Yorkshire hitting First Response and Resolution Goals exceeding 98% month after month.

We are a 'Remote First' company meaning your main workspace will be at home. A dedicated and private workspace for home working capable supporting up to three monitors is a requirement for the role. We’ll provide all the equipment you need.

***You must live either in Leeds or its surrounding areas within easy reach of Leeds to be considered for this position as you will be required to visit our client offices in the area***

At 777 everyone is important. Valuing our people and listening to them is how we deliver the best service from an IT company anywhere in the UK.

At 777 you will be actively encouraged to come forward, speak up and contribute and if you have a great idea, we’ll implement it and give you full credit.

Joining us will be the last time you change jobs because you don’t like the management because at Triple Seven YOU are the management.

This is a mixed roll comprising:

• Help Desk Support
• New equipment configuration
• On site installations at clients offices.
• Project work at all levels.
• Cloud Migration and Deployement

Applicants must be well presented and have superb communication and customer service skills.

Already experienced IT and Tech support you must have good working knowledge and troubleshoot experience in:

• Office 365
• Azure
• Active Directory
• Cabled and Wi-Fi Networking
• Windows Server
• VPN, Firewall
• Cisco an advantage but not essential

A Full UK Driving Licence is essential and applicants will need to be DBS checked for access to some of our client sites.

***You must live either in Leeds or its surrounding areas with in easy reach of Leeds to be considered for this position as you will be required to visit our client offices in the area***

**777 Networks does not use Recruitment Agencies and never will - we report any agency that targets us via any method to the ICO immediately***

Job Types: Full-time, Permanent

Salary: £22,000.00-£35,000.00 per year

Benefits:

• Company events
• Company pension
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus
• Signing bonus
• Yearly bonus

Ability to commute/relocate:

• 4100 Park Approach, LS15 8GB: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Leeds, LS15 8GB

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship