Key Account Manager

Executive Mandate Specification

Who are AAR?
AAR is an independent provider of aviation services to commercial and government customers worldwide. Our aftermarket expertise and award-winning solutions help customers increase efficiency and reduce costs while maintaining high levels of quality, service and safety.

What can you expect by joining our team?

You will be part of a diverse workforce that values idea-sharing, honesty and recognition. We like to work hard and dedicate ourselves to our customers to understand their needs, but then ensure these efforts are then recognised and awarded appropriately. Some of our benefits include: private medical and dental health schemes, enhanced company pension, social events, reward and recognition platforms and many more!

About the Job:
Job Tile: Key Account Manager
Company: AAR International
Location: Gatwick/Crawley

Key Responsibilities:

• Develop and maintain positive relationships with KAM’s allocated customer(s) including Senior Management
• Develop and maintain positive relationships with internal AAR stakeholders
• Accountable for the Profit and Loss associated with the Customer Power-By-Hour Agreement(s).
• Support to Account Receivable team to ensure the on time payment of invoices by Customer(s)
• Support the Core Return team to ensure adherence by Customer(s) to the contracted service levels
• Ensure monthly service level performance reports are prepared and circulated for review internally and with Customer(s)

Personal Attributes:
Experience is often necessary for the majority of our roles, however hiring individuals who can demonstrate they have the key attributes for the role and our company culture is essential. For this role we will be specifically looking for someone with the following attributes:

• Presenting Data: a confident ability to present data and other information to internal and external senior management through effective methods and sourcing
• Negotiation: ability to achieve your ideal outcome through evidence-based debate, clear communication and emotional intelligence
• Analytical: strong skills to problem solve using critical thinking, visualisation and inquisitiveness
• Communication: ability to work with all levels of internal and external organisations using the most appropriate method of communication for ultimate efficiency
• Relationship Building: showing mutual understanding, empathy and openness to build rapport with both internal and external stakeholders
• Service-oriented: ready to go the extra mile for clients and internal stakeholders to meet / exceed business requirements
• Proactive: elf-initiated behaviour that endeavours to solve a problem before it has occurred

Should this sound like a good fit for you, we’d love for you to send us your CV and a covering letter telling us a little bit more about you and your experience. Click the ‘Apply’ button now!

To recruitment agencies: AAR will not accept unsolicited or speculative agency CV’S and will not be responsible for any fees related to unsolicited CVs.

Job Types: Full-time, Permanent

Salary: £40,000.00-£50,500.00 per year

Benefits:

• Additional leave
• Company pension
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Referral programme
• Sick pay
• Work from home

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Crawley: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Experience:

• Account management: 2 years (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Crawley

Application deadline: 08/03/2023

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship