Food & Beverage Team Leader - Thorpe Park Resort

Executive Mandate Specification

Your hospitality journey starts here

We are currently looking for Team Leaders to join our talented Food & Beverage team at Thorpe Park Resort working across our wide range of Food and Beverage outlets.

This is an exciting opportunity to be part of a high energy and fun team who delivers excellent service each day to all our guests.

We are looking for both full and part time Team Leaders to cover shifts across the season, including weekends and holidays.

What's in it for you?

You will be working on a seasonal variable contract, with an hourly rate of £11.24. Not only that, but you will also be joining a great team, with fabulous career prospects - we LOVE to promote from within!

• You will also be entitled to a Merlin Magic Pass (worth £1000) after an initial qualifying period, giving you and your friends and family fabulous park discounts across the Merlin Entertainments sites. These include Thorpe Park Resort, Legoland Windsor, Alton Towers, Chessington World of Adventures and Warwick Castle.
• You will also have development opportunities to allow you to grow your career with Aramark, where we have over 400 locations across the UK.
• We operate a refer a friend scheme. Earn up to £300 for every successful referral who joins our team at Thorpe Park
• Save hundreds of £'s with our online staff shopping scheme
• Free Uniform
• Working with a great team who have fabulous out of work social activities
• Employee assistance program
• Ongoing training and development - this could be the start of your hospitality career and we can support your development
• Free staff parking
• Free bus service to and from Staines station

The ingredients for success

Ideally, you will come come from a catering or retail background. Alternatively, you may already have experience in supervising teams and will be confident when it comes to organising them. This is a high-pressure role as the park gets busy, so you need to have a cool head and be ready for every eventuality. Flexibility is a must! You may have early starts or later finishes.

Your main responsibilities will include

• Leading by example, this a hands-on role so don't be afraid to roll up your sleeves
• Ensuring you and your team are working in a hygienic and professional manner whilst maintaining high standards at all times
• Organising your team to be effective on a daily basis
• Dealing with customer enquiries efficiently
• Being a role model whilst supporting with the training and development of the team
• Driving operational excellence
• Opening and closing units and cashing up

Qualifications and experience needed

• Previous supervisory experience is desirable
• Ability to lead and manage teams
• Excellent communication and organisational skills
• Flexibility in availability is essential. You must be prepared to work outside the parks opening hours for this role.
• We need people with a can-do attitude, but who also like to have fun.

Job Types: Full-time, Part-time

Salary: £11.24 per hour

Benefits:

• Canteen
• Employee discount
• Free parking
• Referral programme

Day range:

• Holidays
• Monday to Friday
• Weekend availability
• Weekends only

Physical setting:

• Bar
• Coffee shop
• Quick service & fast food restaurant
• Restaurant

Shift:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Chertsey: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: TPTL3

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship