Band 4 Service Administrator - Clinical Health Psychology, QEH

Executive Mandate Specification

Service Administrator

Clinical Health Psychology Service

Queen Elizabeth Hospital, Birmingham

Band 4

37.5 hours per week

We are looking for an administrator to assist the team within our Clinical Health Psychology service.

You will need to assist in providing a high quality administrative service to ensure the smooth running of the department. The post holder will act as the focal point of contact and be responsible for dissemination of information, messages and enquiries for the team, as well as the text processing of correspondence, dealing with telephone enquiries, booking appointments, handling petty cash, stock ordering, and other administrative duties as required.

You will need OCR/RSA II Typing/Text Processing or equivalent and English ‘O’ Level/GCSE or equivalent. Previous experience of various computer packages, as well as minute taking are also a requirement.

In return you will work in a fast paced environment with lots of interaction with others. You will also be entitled to all the benefits of working within the NHS, for example; an excellent pension scheme, training opportunities; NHS discounts; to name just a few.

Please remember – only if you meet all of the essential criteria within the person specification will we consider your application.

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

For further information about the main responsibilities please view the attached job description and person specification.

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship