Event operations supervisor

Executive Mandate Specification

CAMM & HOOPER

JOB DESCRIPTION - Event operations supervisor

JOB PURPOSE

To understand the duties and responsibilities of leading a diverse team of agency staff throughout an event, whilst adhering to managers requests to deliver an exceptional experience.

DUTIES & RESPONSIBILITIES

- To be comfortable and confident with leading a varied team

- Food and beverage experience

- Interest and knowledge of Food and beverage

- Passion for the job

- Adaptable to last minute changes and nature of events

- To work well independently

- Leading by example

- Strive to deliver exceptional guest service

- Serving guests in turn, professionally and efficiently

- Serving & presenting food and drink products perfectly

- Ensuring all guests are happy and satisfied

- Following instructions from the manager in a timely manner

- Strive to deliver exceptional customer service

- Delivering a genuine and friendly service throughout the event

- To confidently deal with queries and complaints

- Communication between management and staff

- To ensure all tasks are completed

- To oversee all aspects of the event as requested by the manager

- To represent Camm & Hooper professionally

COMPETENCIES & BEHAVIOUR

- To continuously be forward thinking

- Communicating with clarity

- Hard working and driven

- To work well under pressure or within a specific time frame

- Positively support staff and managers

- To manage time effectively

- Flexible with working hours

- Have a willingness to learn

- Be tidy and organised

- To be respectful to all staff, managers and guests

- Ensuring correct uniform is work and all house rules are followed

- To have a can-do attitude

- Strong leadership skills

Job Types: Full-time, Part-time, Zero hours contract
Contract length: 12 months
Part-time hours: 20 per week

Salary: £14.00-£16.00 per hour

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Work Location: One location

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship