IT & Systems Support Technician (Part Time)

Executive Mandate Specification

Centrado is a progressive UK company that supplies materials to the picture framing industry. We supply all materials required for making a frame. We firmly believe in regular personal contact with our customers and offering a friendly, knowledgeable service to all Customers. We have grown through geographical expansion, competitive sourcing and increased product range and have just recently moved into a larger, new purpose built premises in Fenstanton, Cambridgeshire.

We are recruiting for someone to support our Head of Technology. The role will be office based and primarily focused on the smooth and efficient operation of the Centrado IT systems, infrastructure and networks. Maintaining the company’s hardware and software, ensuring all systems are up to date, secure and functioning properly.

Key Duties:

• First line user support, utilising ticketing software and ensuring full process is administered from initial query to close out and communication of query resolution
• SQL and Power BI report building
• Providing training and support to end-users
• Company network administration
• SAP Business One and Koerber One maintenance/admin
• Set up hardware for new members employees
• Systems integration and requisitions for IT hardware/software

Key Requirements:

• Knowledge of Windows server environments and SQL databases
• Self-motivator with a desire to succeed
• Knowledge of data analysis and effective reporting
• Effective judgement and decision-making

What we offer you

• Salary: £21,590.00 - £23,992.00 per annum, dependent upon experience
• Employee Assistance Programme
• Annual Pay Reviews
• Employee Recognition Awards
• New purpose built business premises with on site parking

Working Hours: 30 hours per week, working Monday to Friday, 6 hours or Monday to Thursday 7.5 hours

Hybrid Working may be considered for 2-3 days depending on weekly schedule.

Job Type: Part-time
Part-time hours: 30 per week

Salary: £21,590.00-£23,992.00 per year

Schedule:

• Day shift

Ability to commute/relocate:

• Huntingdon: reliably commute or plan to relocate before starting work (required)

Experience:

• Technical support: 1 year (preferred)

Work Location: Hybrid remote in Huntingdon

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship