Hotel Receptionist

Executive Mandate Specification

Dalata Hotel Group are seeking a Receptionist for an exciting opportunity within the Clayton Hotel, City of London in Aldgate. This an exciting time to join our group and be a part of the team at our 212 room hotel in Aldgate in the centre of London.

We want our people to be as individual as our hotel, to bring their own personality, character and enthusiasm ensuring the experience we provide is always warm, welcoming, genuine and friendly. If you think this sounds like the team for you please read on for our job opportunity.

Objective of the Role

Reporting to the Front Office Supervisor, the Receptionist is the first person that a guest meets on arrival to the Hotel, therefore it is of utmost importance that all staff present a friendly and professional image to our guests at all times.

Key Duties and Responsibilities

• Greet and welcome our guests to the Hotel.
• Register the guests and take payment.
• Answer any queries the guest may have on in house facilities and tourist information.
• Take responsibility for the security of the keys.
• Update all guest information in the computer.
• Take and confirm reservations to our guests.

Requirements:

• Excellent customer care skills.
• Be able to work on your own initiative.
• Excellent communication skills.
• Be able to cope well under pressure.
• Knowledge of Opera or any other PMS is desirable

About Dalata:

Dalata Hotel Group – Ireland’s largest hotel group. As Dalata continues to grow and expand it’s more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating over 400 jobs and investing over €110m in the Irish economy.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality”. If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

A full job description can be sent, later in the process, or on request.

Dalata Hotel Group Plc is an Equal Opportunities Employer.

Job Types: Full-time, Permanent

Salary: From £10.50 per hour

Benefits:

• Discounted or free food
• Gym membership
• Wellness programme

Schedule:

• 8 hour shift

Ability to commute/relocate:

• London, E1 7AT: reliably commute or plan to relocate before starting work (required)

Language:

• English (required)

Work Location: In person

Application deadline: 30/03/2023

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship