Customer Service Advisor

Executive Mandate Specification

Comar Optics is expanding and we are looking for a customer service administrator to support our sales team.

Would you like to join a growing business where you have the chance to work with our sales team on a variety of sales opportunities and tasks?

Key Responsibilities

• Managing incoming enquiries by phone and email and forwarding/responding as appropriate
• Managing multiple inboxes
• Preparing customer quotations and following these up
• Sales order entry
• Maintaining customers relationships and follow-ups
• Assisting with customer queries
• Sending and following up RFQs
• Reviewing and selecting product supply chains
• Production follow up

Key skills

• Understanding of and experience with using Microsoft Outlook and Excel
• Good IT skills
• Experience in a sales administration or customer-facing role
• Good communication skills
• Self-motivated and good at following up internally and externally
• Ability to work with others as part of a sales and technical project team
• Completing tasks - ability to 'get things done'!

This position is Monday - Friday, 7am-4:45pm with a 1 hour lunch break.

If you are a commercially minded individual interested in sales and customer care, please apply today. If you require further details regarding the role please get in touch.

Job Types: Full-time, Permanent

Salary: £25,000.00-£30,000.00 per year

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Work Location: In person

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship