1st Line IT Support

Executive Mandate Specification

1st Line IT Support

London SE1

£31 - 34k

Are you looking for the next step in your IT career? Our well established union client have a fantastic brand new role on offer with full training, courses and growth opportunities at a key point in the organisation’s development.

You will join an organisation undertaking a digital transformation. As the organisation changes, you will promote and deliver user support and issue resolution with a focus on building working relationships with colleagues and external parties.

This will include providing onsite and remote user support, triaging, and responding to support desk queries, helping with new kit requests and setup, and supporting the team with training activities, onboarding new software and ways of working.

This role is perfect for an individual with strong interpersonal and problem-solving skills, who enjoys learning about new technologies and supporting people at work.

• Commercial experience in an IT service role (onsite and remote)

• Windows and Mac.

• Microsoft 365

• Supporting smart devices and tablets.

• Network and telephony

• Cloud technologies e.g. Azure Services.

GREAT BENEFITS PACKAGE INCLUDED

Job Type: Permanent

Salary: £31,000.00-£34,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Flexitime
• On-site parking
• Work from home

Schedule:

• Flexitime
• Monday to Friday
• No weekends

Work Location: In person

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship