Front of House

Executive Mandate Specification

The Mount Charles Group has an exciting opportunity for a Front of House Assistant to join its team at Ulster Museum Café based in Belfast.

Working Pattern:

• 20 hours per week.
• Tuesday to Sunday
• 09:00- 5:30
• Various Shift Patterns - Option to be Flexible

Rewards:

• 28 days paid holidays (pro-rata if part-time)
• Training & development
• Uniform provided
• Staff discount portals
• Company Pension
• Voluntary Private Healthcare Scheme and Cash plan Scheme
• Staff wellbeing and employee assistance program
• Employee Referral Scheme

The Role:

• Ensuring the service achieves maximum efficiency, always achieving a high standard of customer satisfaction
• Till Operation
• Provide exceptional customer service to all customers
• Restocking Drinks and Confectionary
• Ensuring all HACCP, Food Safety and Health & Safety Legislation requirements are always adhered to.
• Ensuring tables and areas are kept clean and tidy

The Person:

• Excellent communication, organisational, and time management skills.
• Previous experience working in a hospitality role
• Ability to work in a fast-paced environment, deal with issues as they arise, and contribute in all areas of service
• The ability to prioritise and have an eye for detail
• To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity
• To ensure a safe environment

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community​​​​​​​.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: £10.42 per hour

Benefits:

• Employee discount
• Free parking
• On-site parking
• Store discount

Schedule:

• Day shift

Ability to commute/relocate:

• Belfast, BT9 5AB: reliably commute or plan to relocate before starting work (required)

Experience:

• Barista experience: 1 year (preferred)
• Hospitality: 1 year (preferred)
• customer service: 1 year (preferred)

Work Location: One location

Reference ID: RF-202304-04

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship