Customer Service Advisor - Cambridge

Executive Mandate Specification

Would you like to join a forward thinking company that invests in people and their development?

Dean & Wood is a leading refrigeration and air conditioning wholesaler with 17 branches throughout the UK. We have a vacancy for a Customer Service Advisor at our Cambridge branch.

The jobholder is expected to take responsibility for handling customer orders and enquiries across a broad product range and to ensure that customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company’s reputation for service.

The ideal candidate will be a flexible person who enjoys working as part of a small team. A good telephone manner and computer literacy are essential.

Previous relevant experience would be an advantage, but not essential.

Proficiency in SAP would be advantageous.

Full training will be provided on all product and service offerings.

Your normal working hours will be based on a 40 hour working week, usually Monday to Friday 8am to 5pm.

Please apply, enclosing your current CV and salary expectations, and detail in the application how your experience and skill set will help you in this role.

Job Types: Full-time, Permanent

Salary: £24,720.00 per year

Benefits:

• Company pension
• Free parking
• Life insurance
• On-site parking
• Wellness programme

Schedule:

• Monday to Friday

Work Location: One location

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship