Health Care Assistant

Executive Mandate Specification

Job Title: Health Care Assistant - Diagnostic Imaging/Radiography

Contract Type: Full-Time, 36 hours per week with optional overtime

Hours: Condensed hours, 3 x 12 hour shifts 8am-8pm

Job Overview:

We have an exciting opportunity a Health Care Assistant to join Diagnostic Healthcare on our Mobile DEXA radiography service covering our Leicester region. This post is full time and will require a dynamic individual to cover 3 x 12 hour day shifts with optional overtime. We are keen to attract the right candidate for the role and can consider flexible requests such as part time working arrangements (1-2 shifts per week) or bank hours as needed.

Job Summary

As the diagnostic imaging assistant, you will play an active part in day to day tasks on the mobile DEXA scanner.

Key responsibilities:

• Meeting and greeting the patient in a pleasant, confident and professional manner and explaining the scanning procedure.
• Escorting patients to and from the unit including providing a dynamic risk assessment, use of the mobile unit lift, safety screening patients and positioning the patients on the scanner
• Providing excellent patient care and customer service and providing the patient with the option to complete the patient survey after their scan.
• Ensuring the scan room and waiting areas are kept clean and tidy at all times maintaining a safe clinical environment free from hazards.
• Taking ownership of administrative tasks, post processing checks, and end of day reporting, working on the Trust and DHC worklist and PACS systems.
• Complying with the health and safety procedures, infection control & dress code policies and clinical local rules.

The ideal candidate must have a full, clean driving license with access to their own vehicle. The candidate must also be willing to travel across multiple hospital and community sites and travel across our south region on occasion if required, within reasonable request of the company.

About Us:

Diagnostic Healthcare was established in 2004 and provides medical diagnostic imaging services of MRI, ultrasound, DEXA, CT, X-ray and CBCT to both NHS and private patients. We deliver over 300,000 scan appointments every year from over 75 locations.

There has never been a more exciting time to join Diagnostic Healthcare as we grow and expand at a rapid pace, offering a wider range of ever-expanding modalities and the opportunity to work with cutting edge equipment as we invest in our imaging fleet and our static locations.

What can we offer?

• Travel expenses and mileage
• Private top up medical insurance after 1 year's service
• Full training will be provided including clinical courses if applicable, including health & safety and mandatory training
• Company Pension
• Free Uniform
• Flexible shift options
• Company events

What are we looking for?

• The successful candidate will be a confident and friendly communicator with great inter-personal skills.
• We are looking for somebody with great people skills who will be able to put patients at ease before, during, and after their scan - guaranteeing an exceptional level of service for all patients.
• You will be an excellent communicator with the ability to communicate effectively as part of a team as well as providing correct and consistent information with patients.
• Exceptional customer service is key to the role and we are looking for somebody who is passionate about providing great customer experience.
• Previous experience in a Healthcare Assistant role within a hospitals/care environment is highly desirable but not a requirement
• We are also willing to consider candidates with some prior experience providing excellent customer service in a customer-facing role & are wishing to learn a new role/skills in an a different industry.

If this sounds interesting & you are looking for that next step to pursue a varied and exiting career then we want to hear from you! Submit your CV to apply and see what we can offer you.

Job Types: Full-time, Permanent

Salary: £10.50 per hour

Benefits:

• Company events
• Company pension
• Free or subsidised travel
• Referral programme

Schedule:

• 12 hour shift
• Overtime

Supplemental pay types:

• Yearly bonus

COVID-19 considerations:
Full PPE provided

Ability to commute/relocate:

• Leicester, Leicestershire: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Patient care: 1 year (preferred)
• Customer service: 1 year (preferred)

Licence/Certification:

• Driving Licence (required)

Work authorisation:

• United Kingdom (required)

Work Location: One location

Application deadline: 01/03/2023

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship