FT EE Customer Advisor - Ashington Branch

Executive Mandate Specification

It’s time to look to the future.

Your local EE store in Ashington is Expanding and we are looking for Full Time Customer Advisors

• Do you have a keen interested in mobile technology?
• Are you a naturally likeable person?
• Do you want to be in charge of your own career progression?

We are looking for people who are passionate about building a new customer base within Northumberland and the surrounding areas.

What you’ll do:

• Find every opportunity to boost your store’s success with sensational customer service
• Create an environment in which customers feel welcome and comfortable
• Engage customers in genuine, enjoyable conversations to understand their needs
• Help people choose the right products and show them how to make their digital life better
• Keep up to date with all our products, services and promotions, and those of competitors
• Take pride in the appearance of the store, keeping it clean and tidy at all times

You’ll definitely:

• Be able to show how you’ve worked to and achieved sales targets or deadlines
• Show an interest in communications technology
• Enjoy being part of a team but still have the drive to work on your own initiative

You might even:

• Have worked in retail, sales or service
• Know a thing or two about the telecoms sector

What’s in it for you?

• Exceptional career progression in Retail
• Competitive salary up to £20000 + Bonus
• Uncapped monthly commission, based on personal and store targets
• 50% discount on an EE mobile package (30% for Friends and Family)
• 25 days’ holiday (pro-rata)
• The chance to win once-in-a-lifetime all-expense-paid trips

Discounted deals on BT and EE TV, broadband, and content It’s time to look to the future.

Work remotely

• No

Job Types: Full-time, Permanent

Salary: Up to £21,673.00 per year

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Overtime

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• Ashington: reliably commute or plan to relocate before starting work (required)

Application question(s):

• As part of our recruitment process, candidates are required to complete a DBS check. Do you consent to having a DBS check completed on your behalf?

Experience:

• Direct sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 01/10/2021

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship