Waiter/Waitress - FT

Located in the heart of Piccadilly in our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Waiter – 45 Jermyn St

Full of ambience, the exquisite dining room and bar at 45 Jermyn St brings back the golden age of glamour and service for a contemporary London. Open every day for breakfast, lunch and dinner across a menu inspired by the season for a modern London with familiar favourites alongside a fine dining experience.

We are currently looking for an experienced waiter for 45 Jermyn St

Key Accountabilities:

• Run and maintain the appearance of your station and section to the highest degree
• Adhere to the agreed standards of table lay-up and MEP
• Set all tables in accordance with the standards provided
• Take instruction from head waiter, anticipate their requirements
• Provide attentive and prompt service
• React and deal with issues, complaints, breakages, spillages in a manner befitting the restaurant’s ethos
• Create and deliver an extraordinary customer experience, meeting all targets set
• Maintain excellent restaurant standards and cleanliness of fixtures
• Ensure the menus are displayed and accurate
• Ensure grooming standards meet company requirements

We expect the successful candidate to have the following skills and experience:

• Experience within a fine dining establishment
• Demonstrate an authentic and passionate understanding of brand, menus and restaurant service
• Build up strong relationship with customers in order to encourage repeated visits
• Ability to multitask, prioritize and manage time effectively
• Solid interpersonal and communication skills
• Ability to think quickly and rationally to ever-changing situations
• Consistently leading by example

• A competitive salary
• A generous store and restaurant discount of up to 40%
• 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme