Customer Consultant - Sales

Executive Mandate Specification

Customer Consultant

Location FRF Toyota Swansea

Role Type Full time

Annual salary – Salary £25,000 - £40,000 per annum depending on experience, skills and qualifications.

Company Benefits

30 days annual leave (inc. of Bank Holiday)

Company contribution pension*

Car Benefit Scheme*

Cycle to Work Scheme

Employee Discount

Free eye test with contribution of £49 towards DSE use glasses

Training and on-going development with the Award-Winning Toyota Academy

*conditions apply

About FRF

As one of the leading Toyota Centre’s in the UK we are passionate about ensuring our customers are always put first every day, everywhere.

With 4 dealerships in Bridgend, Swansea, Carmarthen and Haverfordwest, FRF are the face of Toyota in Southwest Wales. A family run company whose whole business ethos is based on striving to achieve excellence in all areas of customer service.

Does this sound like you?

• Excellent customer service skills. Takes pride in striving for complete customer satisfaction.
• Strong communication skills and enjoys listening and engaging with other people.
• Enjoys working to, and motivated to achieve, challenging sales targets.
• Strong Sales background.
• Able to take initiative and ownership of issues; is proactive, has a ‘can-do’ attitude.
• Able to work independently. Able to multi-task and switch quickly between tasks.
• Strong organisational and prioritisation skills.
• You are a team player who is comfortable learning from and working with others to help and support them.
• Computer literate and tech savvy.
• A proven track record in the delivery of great customer service and experience in a fast-paced environment.

If this sounds like you, send us your CV for consideration.

Job Types: Full-time, Permanent

Salary: £25,000.00-£40,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Referral programme

Schedule:

• 10 hour shift
• Day shift

Experience:

• customer service: 2 years (preferred)

Licence/Certification:

• Driving Licence (required)

Work Location: In person

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship