Technician Level 2 / Level 3

Executive Mandate Specification

Permanent, Full Time, 40 hours per week, Monday to Friday with Saturday mornings on a rota paid at competitive overtime rate

Salary £37,200.00 (Level 2) and £42,000.00 (Level 3) per annum OTE + Overtime at Rate x 1.5

Must have City & Guilds Level 3 or NVQ Level 3 Motor Vehicle Engineering

THE JOB

We are recruiting for an experienced Technician to work at our well-established main dealer site, working for a fantastic, prestige brand.

You will undertake all vehicle maintenance, service and repair activities with an emphasis on customer and public safety as you minimise costs for the customer.

Carrying out work completely and effectively within manufacturers’ and Company servicing guidelines and repair times, you will ensure that work is always to the highest standard as you seek to achieve consistently high customer satisfaction.

You will also be required to liaise with customers to explain the repair work carried out on their vehicle.

SKILLS

You must:

• Be team player & strong communicatorwith excellent customer service skills, able to take responsibility for the quality and quantity of work.
• Have at least 2 year’s experience after qualifying period, of working in a Franchise Dealership (or similar).
• Possess a full UK Driving Licence

COMPANY

Benefits include 30 days holiday (including Bank Holidays) rising to 33 days with length of service, employee discounts, free parking, cycle to work schemes & access to generous discounts at various high-street stores, supermarkets, restaurants & cinemas.

E W Hatfield was established 100 years ago in Sheffield and the Hatfields Group now extends across the North of England and Shropshire. We are family owned and managed and pride ourselves on a having very large number of long serving employees. We have created a great atmosphere for all staff to work and we support each other in the business regardless of department.

In 2022 Hatfields were awarded Jaguar Group of the Year, Jaguar Retailer of the Year and ranked 2nd best Land Rover Group of the Year. We also received various Outstanding Customer Service Awards. Our website will tell you more about us, what we do and why we do it so well.

Job Types: Full-time, Permanent

Salary: Up to £42,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Employee discount
• Free parking
• On-site parking
• Referral programme
• Store discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Work Location: One location

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship