Telephone Representative
Executive Mandate Specification
Telephone Sales / Order Processing
Kent Frozen Foods Ltd
Aylesford, Kent
Evening Shift/Permanent
£competitive
kff is a regional food wholesaler with c.270 colleagues based near Maidstone, Kent. We are part of Sysco, the world’s largest foodservice provider with over 65,000 colleagues globally. kff has a family feel with a close-knit team, supplying both fantastic local pub and restaurant customers as well as delivering direct to the caterer.
We are looking for 3 Telephone Sales Representative to join our friendly Telephone Sales team in Aylesford, Kent. This will be an evening shift, working 5pm to 10pm, with some flexibility around days worked.
The main purpose of this role is to provide excellent Customer Service to all incoming and outgoing telephone calls to kff customers.
Key responsibilities will include:
· Manage the existing customers and ‘Your Way’ customers, alongside the external representatives
· Take customer orders within a timely and orderly manner
· Process telephone orders accurately
· Assist with all other order processing processes (Web/Integration)
· Handling inbound calls
· Complete pricing forms for new products
· Promote and upsell monthly promotions
· Manage errors, BEY report, Weights and Suspends orders, workload, figures/sales.
· To be able to run cut off/day end prints to handover to transport/warehouse
To be considered for this role the ideal candidate must:
· Good verbal communication skills on all levels
· Customer service skills
· Ability to sell
· Accurate and efficient IT skills
· Be a team player
In return you will receive:
· Competitive salary
· Company Pension
· Hospital cash plan scheme
· Benefits scheme
· Life Assurance
· Car parking
Job Types: Part-time, Permanent
Part-time hours: 25 per week
Salary: £12.82 per hour
Benefits:
- Casual dress
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location
Statutory Executive Benefits & Governance
- Executive Health, Vision & Dental Coverage with Global Provider Options
- Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
- Annual Discretionary Performance Incentive & Long-Term Equity Participation
- Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
- US Department of Labor & E-Verify Work Authorization Sponsorship
