Customer Service Manager

Executive Mandate Specification

About Us -

Kirklees Active Leisure (KAL) is one of the most progressive Leisure Trusts in the UK and we're very proud of our achievements!

We're continually developing ourselves and we invest heavily in our product and facilities to provide the best possible experience we can for our customers.

We have over 3 million visits per year with an annual turnover more than £15m, with over 26,000 members and over 7,000 people on swimming lessons.

Benefits of Customer Services Manager role

26 days annual leave + 8.5 public holidays, with 5 further days added after 5 years' service with KAL

Staff & family discounted membership

Good quality pension

Wide range of career opportunities

Requirements of Customer Services Manager role

Significant experience of working in fast paced customer service role

Significant supervisory/management experience in leisure, retail or hospitality role managing a team.

Job Types: Full-time, Permanent

Salary: £36,244.00 per year

Benefits:

• Company pension
• Employee discount
• Gym membership
• On-site parking
• Sick pay
• Store discount

Schedule:

• 8 hour shift
• Weekend availability

Experience:

• staff management: 1 year (required)

Work Location: In person

Reference ID: VRN1927

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship