Customer Service
Executive Mandate Specification
About us
Lancashire Lightening Services Ltd is a business based in Preston, PR2 5BL. We are professional, fun, engaging, and our goal is to train new staff to continue our successful business model and help to grow the company..
Our work environment includes:
- Modern office setting
- Growth opportunities
Our company is currently seeking a Customer Services advisor to handle any customer inquiries, offer full technical advice and support. Inform customers of our products and services. The ideal candidate should have experience with customer service and administration, be computer literate and have a good telephone manner. However we will also consider a person with less experience as full training will be given. Our company offers an excellent benefits package and seeks an employee who can meet the needs of our customers with professionalism and efficiency.
Responsibilities:
- Compile and enter information into company database - CRM.
- Answer questions about company services.
- Offer quotations and helpful advice and technical support.
- Building rapport with the customers
- Listen to customer's concerns and provide feedback to appropriate personnel.
- Deal with driver queries.
- Order processing
- Chasing payments for outstanding accounts.
Job Type: Full-time
Salary: £18,978.00-£20,151.00 per year
Benefits:
- Company pension
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Work Location: One location
Expected start date: 03/04/2023
Statutory Executive Benefits & Governance
- Executive Health, Vision & Dental Coverage with Global Provider Options
- Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
- Annual Discretionary Performance Incentive & Long-Term Equity Participation
- Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
- US Department of Labor & E-Verify Work Authorization Sponsorship
