Front of House Supervisor

Executive Mandate Specification

Job description

You love coffee. You REALLY love coffee.

We’re looking for a Supervisor to join the team at our recently extended coffee shop in Hamilton Square.

Working alongside the General Manager you will have responsibility for:

- Selling coffee as well as preparing and serving a variety of coffee drinks, along with pastries and cakes.

- Day-to-day operation of the coffee bar, implementing procedures and impeccable hygiene standards to which the team will work to.

- Placing supplier orders and select the suppliers based on best value, quality and service.

- Training staff on all aspects of coffee making & shop management, manage staff hours and handle internal staffing issues.

- Generating revenues by attracting new customers; identifying new trends and expanding our services and products.

- Displaying the highest customer service standards and implementing them throughout the team

- Working alongside the resident chef to maximise food revenue and educate customers on our food offering

- Daily tasks involved in running the shop, such as clear down and cleaning at the end of the shift

You will possess a minimum 1 year experience within the coffee industry, preferably within a senior role. This is a growing business so the ability to “muck-in” and approach team work with humour as well as leadership are essential.

This is a part time position with an average of 20 hours per week.

Current trading days are Monday to Sunday, flexibility around this is compulsory.

Pay rate to be agreed based on experience.

Job Type: Part-time

Experience:

• Coffee Shop/Barista: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Location:

• CH41

Work remotely:

• No

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: £10.50-£11.00 per hour

Benefits:

• Discounted or free food
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Birkenhead, CH41 6DN: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: FOH Supervisor

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship