Customer Support Advisor

Executive Mandate Specification

What we are looking for:

We are looking for an enthusiastic, organised individual to join our Customer Service Team . Previous customer service experience is required. Hours to be worked Monday to Friday 8.30 -5pm with an hour for lunch. Immediate start. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. Salary to be reviewed after 3 months.

Main duties

• Receiving incoming calls and emails from customers/ our distributors regarding orders placed
• Processing orders using an in house system
• Maintaining excellent standards of customer service
• Performing general administrative tasks

Ideal candidate

• Must have previous experience in a customer service-based role
• Able to work at a fast pace, but also maintain a high standard of quality
• Have excellent written & verbal communication and customer service skills

Job Types: Full-time, Permanent

Salary: From £21,255.00 per year

Benefits:

• Additional leave
• Company pension
• On-site parking
• Wellness programme

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Chesterfield, S41 9RF: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Customer service: 1 year (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship