IT Service Technician

Executive Mandate Specification

IT operations technicians are responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, and for performing regular checks to ensure the smooth functioning of such systems.

Common tasks include:

• administers, monitors and supports internal/external networks, servers, email, database and security systems;
• configures and sets up new server systems;
• schedules and performs system maintenance tasks, such as loading user applications, programs and data;
• analyses systems and makes recommendations to improve performance;
• identifies problems, agrees remedial action and undertakes emergency maintenance if required;
• performs server backup and recovery operations and restarts systems following outages;
• acts as a liaison between users, outside suppliers, and other technical teams

Job Type: Full-time

Salary: £24,000.00-£26,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Free parking
• On-site parking
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Manchester, Greater Manchester: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (preferred)

Experience:

• Technical support: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: One location

Reference ID: Next-IT-01

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship