Ward Clerk-Health Records

Executive Mandate Specification

(Please note the salary is Pro Rata) for part time hours.

The shift pattern for this post is Tuesday - Thursday

The overall aim of the eHealth Directorate is to deliver and maintain a comprehensive integrated information, technology and record management strategy in order to ensure that the right information is provided in the right place at the right time, to support highest possible levels of diagnosis, treatment and care of patients and clients, to support continuous improvement of the health of the populations we serve and to achieve more effective integration between Health and the care services of our Local Authority partners.

You will work as part of the multidisciplinary team to support effective clinical care by providing efficient administrative, clerical and receptionist services within the acute adult and children’s wards. You will welcome patients, relatives and visitors via the door entry buzzer system (where available) directing them to ward bedrooms ensuring that security, health and safety and infection control measures are understood and adhered to and answer ward telephone calls taking/relaying messages for multidisciplinary team members.

You will provide information concerning the condition of patients to relatives as directed by nursing staff and ensure reception/clerical staff base and waiting areas are maintained in a presentable manner [cleaning of PC’s, telephones and case note trolley. Knowledge required to undertake the role will be established through relevant in-house training relating to processes and procedures, TrakCare patient information system and stock ordering system with expectation of performing at a fully competent level within a specific time period (tbc). You should have previous clerical/reception experience and previous experience of working with the general public in a customer service environment.

Informal Contact: Lynn Lamont, 0141 301 7259, Lynn.lamont@ggc.scot.nhs.uk

Due to the anticipated response to this post, it may be closed before the mentioned closing date noted on the advert, therefore once you start your application form, please complete it immediately.

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship