Customer Relations Co-ordinator

Executive Mandate Specification

Norbar Torque Tools Ltd., the world leading torque tool manufacturer has a vacancy for an experienced individual to join the Customer Relations Team.

The successful candidate will be responsible for liaising with our global customers and maximising the opportunities to convert their needs into both new and after sales orders for our factory team.

You will need a high degree of computer literacy and an understanding of data accuracy. As the first point of contact for our customers worldwide, you must be able to demonstrate an excellent telephone manner together with the ability to communicate in accurate written English.

You must have previous experience in a customer focused environment. Experience of working with products in an engineering or manufacturing industry would be a distinct advantage but not essential.

Training will be provided to understand the basic characteristics of our products and services in order to help identify our customers’ requirements.

In return for a 38½ hour week, we can offer a starting salary of £28,953

Norbar also offers a non-guaranteed profit related bonus, generous contributory pension scheme, life assurance, an award-winning restaurant, plus other lifestyle benefits.

Closing date for applications: Monday 15 May 2023

We reserve the right to interview and appoint before the closing date

Job Types: Full-time, Permanent

Salary: From £28,953.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Life insurance
• On-site parking
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus scheme

COVID-19 considerations:
All visitors are required to take a lateral flow test prior to entering the premises. We have cleaning, handwashing and hygiene procedures in place in line with current guidance and we we have taken all reasonable steps to maintain a 2m distance.

Work Location: In person

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship