Customer Service Assistant
Executive Mandate Specification
Customer Service Assistant Required – Immediate Starts Available!
Ontrak Recruitment & Training are currently seeking committed and outgoing applicants to join our valued and long-standing clients on the Railways.
Competitive rates of pay and a great opportunity to kick start your career within the railway.
Job Role: Train Dispatcher
Location: Haywards Heath Station (RH16 1DJ)
Pay rate: £10.42 - £16.47 per hour
Hours and Days: Vary between Monday – Sunday.
What makes working for Ontrak so good?
We pay for your training! You will receive customer service training, provided by experienced railway trainers. You will also have a dedicated member of our staff to work closely with you throughout your career with us.
What does a train dispatcher do?
- Work alongside the dispatch team in making sure that trains depart from the station safely and on time.
- Always provide an impeccable customer service experience to customers and passengers.
- Be the face of the company by wearing the correct uniform and ID always.
- Carry out Bus Liaison duties during engineering works.
- Ensure that the safety of others and the area around them is clear from obstruction.
- Report any anti-social behaviour with little disruption to other passengers as per the Railway Byelaws.
Essential Requirements
- You must hold valid ID and have a full national insurance number.
- You Will be required to pass a drug and alcohol screening
Job Types: Full-time, Temporary contract
Salary: £10.35-£16.47 per hour
Benefits:
- Free or subsidised travel
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Application question(s):
- Are you able to reliably commute to and from Haywards Heath Station?
Work Location: In person
Statutory Executive Benefits & Governance
- Executive Health, Vision & Dental Coverage with Global Provider Options
- Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
- Annual Discretionary Performance Incentive & Long-Term Equity Participation
- Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
- US Department of Labor & E-Verify Work Authorization Sponsorship
