Customer Service Administrator

Executive Mandate Specification

We have an opening in our busy Harrogate based calibration laboratory for a ‘Customer Service Administrator’ working 40 hours a week providing clerical & administrative support to our laboratories and service centre . Duties to include dealing with clients enquires by telephone and e-mail, responding to queries and requests by telephone, e-mail and fax, Forwarding reports & reminders to customers, interdepartmental liaison , track the status of instruments & chase progress of calibrations & repair. admistration of subcontractor calibration & Eavualtion of approved suppliers. The successful applicant must have good communication skills both verbally & written with a friendly & helpful approach to work with the technical management team. Good organisational skills are a must. Be PC literate using our bespoke in house software as well as conventional office packages. Candidates should be able to work on their own initiative and be able to complete set tasks on their own.

Working hours will be . Monday – Friday.

Job Type: Full-time

Salary: From £10.50 per hour

Benefits:

• On-site parking

Schedule:

• Monday to Friday

Work Location: In person

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship