Gazette • Series 2026 Friday, November 13, 2026 · London & New York Verified Employers
The Transatlantic Chronicle of Executive Opportunities, Compensation & Corporate Governance
Gazette · Ledger · United States · Customer Service Advisor
Executive Appointment Mandate ID: EX-1008443841553

Customer Service Advisor

R D JOHNS LTD · πŸ‡ΊπŸ‡Έ Newton Abbot, England · βœ“ Certified Corporate Entity
Compensation Bracket Β£21,000 - Β£21,000
Tenure & Discipline Executive Full-Time
Jurisdiction United States
Statutory Visa Pathway US Immigrant / H-1B
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Executive Mandate Specification

We are looking for an enthusiastic and customer focused individual to join our team.

The main duties of the role include:

  • Actioning of daily reports and providing customer updates
  • Processing of customer orders via inbound and outbound telephone calls
  • Acceptance of online orders
  • Working with customer procurement systems
  • Working with an external sales manager to improve and increase sales within your target area
  • Booking of appointments with new and existing clients
  • Upselling of product on supplier led focus days
  • Dealing with all customer queries

The hours of work are 8.30am - 4.30pm Monday to Friday. Saturday's are worked on a rota 8.30am - 4pm. Additional hours are available to assist with our twilight shift.

Requirements of the role:

  • Great communication and interpersonal skills
  • Good levels of computer literacy
  • Confident and professional phone manner
  • Knowledge of the foodservice catering industry would be advantageous

Benefits:

  • Full staff training
  • Competitive rates of pay
  • Supplier focused & employer bonus schemes
  • Discounted purchases
  • 28 days holiday (inclusive of bank holidays)
  • Workplace pension scheme
  • The opportunity to grow with a local family run business

Job Type: Full-time

Salary: From Β£21,000.00 per year

Job Types: Full-time, Permanent

Salary: From Β£21,000.00 per year

Benefits:

  • Employee discount
  • On-site parking

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • NEWTON ABBOT: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Statutory Executive Benefits & Governance

  • Executive Health, Vision & Dental Coverage with Global Provider Options
  • Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
  • Annual Discretionary Performance Incentive & Long-Term Equity Participation
  • Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
  • US Department of Labor & E-Verify Work Authorization Sponsorship
Verified Corporate Placement