Hotel Receptionist

Executive Mandate Specification

Redwings Lodge is a small group of hotels in the Home Counties and Midlands. Redwings Lodge Dunstable is a 28 room hotel.

The shifts will cover 24/7 and flexibility is key

07.00-15.00, 15.00-22.00, 22.00-07.00

The successful applicant will have a flair for customer service with a 'can-do' attitude and a happy disposition.

Previous experience in a customer facing role would be an advantage.

Duties of this position will include -

• Check-in and check-out guests
• Sell the hotel facilities
• Deal with problems and complaints fairly and speedily
• Pass damage or failure reports to management
• Cash handling
• Maintain reception records and paperwork in a tidy and prompt manner

The successful candidate will be personable with customer service experience, be friendly and helpful, be numerate and literate with good computer skills, have a good telephone manner and possess the desire to help our customers within a company structure.

The role is available to start immediately.

Job Types: Part-time, Contract, Permanent
Part-time hours: 16 per week

Salary: Up to £10.45 per hour

Benefits:

• On-site parking

Work Location: In person

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship