Customer Assistant

Executive Mandate Specification

Shell Expressway

16+ hours P/W (Mornings and Evenings)

Job Description

An exciting opportunity has opened up at Shell Expressway. We are looking for a passionate and hardworking Individual to join our retail team in a secure permanent position. You must be well motivated and dedicated to providing excellent levels of customer service.
You must be willing to be challenged, work hard and be committed to the role during your working hours. The position will require you to work in a demanding and fast paced environment which will necessitate you to work well under pressure.
The successful applicant will join a successful team of people who are striving to be the best within our field. Personal progression and opportunity for learning and development of your skill sets will be readily available for those who join us. If you seek a future in the retail environment, this could really be the platform to progress yourself.
The hours can be flexible and are set out on a fortnightly or monthly roster; the role is very much suitable to most people’s needs.
The role of the Customer Service Champion
· Maintain a high level of customer service
· Ensure you comply with strict Health and Safety regulations
· Drive sales and loyalty scheme
· Provide high level of cleanliness, POS compliance and stock availability throughout the store
· Maintain busy Costa machine & hot sweet and savoury food
· Strong shift management and controls of monies
· Follow strict security procedures on site
· Deal with deliveries of stock, fuel and reps who visit site

The Assets of a strong Customer Service Champion
· Skill set to communicate with clarity and honesty and being able to adapt your style for different people or different situations.
· Highly motivated
· Desire to be successful and do well
· Great customer service skills or historical evidence of
· Excellent punctuality
· Ability to multitask
· Capability to problem solve and use initiative
· Proactive and have a flexible approach
A successful applicant will undergo full training with our head trainer. This will be over a 2 week course which will include 121 based learning on the job and also online training through our retail learning portal.

If you wish to apply be note you must be 18+. Please either apply online through indeed or hand deliver you CV to the store.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 16-28 per week

Work Location: In person

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship