Assistant Leisure Manager

Executive Mandate Specification

We are looking for candidates who are enthusiastic, confident and have excellent customer service and management skills to join our fun leisure business.

Some knowledge of Trampoline parks, Inflatable parks and Football centres is a bonus.

The candidate:

- Managerial experience is required.

- The ability to multitask and be willing to work to the needs of the business.

- A confident and clear communicator who can deal with staff and customers in a professional manner.

- Ability to deliver and maintain the high standards of customer experience, satisfaction, and service we strive for as a business.

- Able to manage the whole site in the absence of our general management.

- Available to work weekends and school holidays.

Duties & Responsibilities:

- Key Holder

- Being the a senior member of staff on shift

- Ensuring staff members are always in the right positions, doing their jobs and are getting their breaks.

- Ensuring the business runs smoothly and the cleanliness of the building is always kept to a high standard.

- Running shifts, cash handling on tills, safety marshalling on the park & working in the kitchen if required.

- Dealing with customers and escalated complaints.

- Opening / closing the building

- Any other duties as requested by general management.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 20 per week

Salary: £10.00-£12.00 per hour

Benefits:

• Discounted or free food
• Employee discount
• Flexitime
• Free parking

Flexible Language Requirement:

• English not required

Schedule:

• Every weekend
• Flexitime
• Monday to Friday

Ability to commute/relocate:

• Halesowen: reliably commute or plan to relocate before starting work (required)

Experience:

• Management: 1 year (preferred)

Work Location: One location

Reference ID: Assistant Manager

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship