Credit Controller - End of Life Services

Do you want to be part of a community and grow a career? At Southern Co-op we work hard because we want to do well and the more successful we are the more we can give back to our members and communities – that’s the beauty of a co-operative.

We have an interesting opportunity for a Credit Controller to join our finance team on a fixed term basis (12 weeks). In this role you will support the Funeralcare business area in the management of the sales ledger and associated debt recovery.

KEY ACCOUNTABILITIES

• Sales Ledger maintenance and debt categorisation.
• Debt prioritisation and follow up telephone calls and letters on overdue accounts to enable debt recovery.
• Respond to and manage customer email and telephone queries on debt.
• Collaboration with internal Funeral branches, and external third parties, to enable the recovery of overdue funeral debt and resolution of unpaid accounts.
• Liaison with third party debt management company for next actions on debts sent for recovery.
• Collate debt statistics for presentation at regular review meetings.
• Contribute to debt recovery process improvement and efficiency.

KEY EXPERIENCE, KNOWLEDGE AND SKILLS

• Good communications skills with experience in credit control and debt recovery.
• Ability to manage own workload accordingly to enable deadlines to be met.
• High attention to detail and process orientated approach to work
• Proficient in the use of Excel supported by generally high levels of IT literacy.
• Flexible with the ability to operate to tight period end deadlines.
• Ability to manage multiple live workstreams.

If you’re passionate about credit control and have a background in a fast-paced environment then we would love to hear from you. In return, we will offer a competitive salary and benefits package, as well as the opportunity to develop your skills and grow your career.