Retail Assistant (Home Accessories)

Executive Mandate Specification

Who We Are
Big things are happening at Sterling Furniture! As Scotland’s largest family owned furniture and homewares retailing group and with over 40 years of market experience, our aim is to continue sourcing the highest quality on-trend products so the customer can find everything relating to the home under one roof. In 2019, we opened our first brand new concept store ‘Sterling Home’ in Uddingston, Glasgow to enormous success. In 2020, we followed up with refurbishing and rebranding our Dunfermline, Glasgow, and Edinburgh stores to the same standard, and recently reopened our newly refurbished Aberdeen store. As we build on decades of knowledge, this is a fantastic opportunity to assist in shaping the future of our business while influencing the furniture and homewares retail sector within Scotland – there’s never been a better time to join the Sterling Furniture family.

Role
To help customers identify and purchase products they desire, ensuring high levels of customer satisfaction through excellent sales service is delivered. Full time including weekends.

Responsibilities

• Provide a high class customer service and increase company growth and revenue through sales
• Manage point of sale processes
• Maintain outstanding store condition and visual merchandising standards
• Assist with sales process by maintaining a fully stocked store
• Ascertain customer needs and sell an array of products for the home
• Restocking and merchandising
• Recommend and display items that match customer needs
• Follow all company policies and procedures

Candidate Requirements

• Proven working experience in retail sales is desirable
• Basic understanding of sales principles and customer service practices
• Proficient in English with solid communication and interpersonal skills
• Customer service focus
• Friendly, engaging and helpful personality

Education

• Standard Educational Grades

What do we offer?

• Competitive salary
• Pension plan
• Generous holidays
• Staff discount
• Free parking
• Friendly, modern working environment

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship