Veterinary Care Assistant

Executive Mandate Specification

As a member of a surgery’s team, this role is responsible for assisting the Veterinary Surgeons and Nurses in the treatment and care of animals and the day to day running of the surgery, whilst developing the skills to deliver excellence in customer service and clinical practise. Duties include:

· Collaborating in a positive and professional manner with the whole surgery team to deliver best patient care whilst adhering to TPV practice procedures

· Taking direction from and liaising with the Senior Veterinary Nurse

· Accepting training from the Registered Veterinary Nurses and positively responding to the training and feedback

· Demonstrating flexibility to share daily tasks and responsibilities amongst the veterinary team

· Carrying out auxiliary nursing duties including, laboratory, inpatient care, euthanasia duties as directed by the Senior Nurse

· Assisting Veterinary Surgeons and Registered Veterinary nurses according to the Practice Procedures Manual

· Assisting in the preparation of theatres and preparation areas to enable efficient turnaround of procedures

· Taking care of surgery and laboratory equipment

· Maintaining a clean, hygienic and safe practice and building

o Cleaning floors and surfaces

o Washing and drying animal bedding

o Washing and sterilising surgical instruments

o Cleaning and maintaining dog wards, cat wards and isolation unit

· Undertaking reception duties at busy periods:

o Booking appointments

o Processing payments

o Answering telephone calls

· Participating in monthly stock takes

· Reporting of any damage

· Adhering to TPV Practice Procedures Manual, Standard Operating Procedures and Standard Forms

· Maintaining timely, accurate and up to date clinical notes for each patient

· Demonstrating a caring, professional attitude to customers, patients and the surgery team

· Ensuring that inpatients receive the appropriate nursing care

· Assisting with patient discharge, as directed by the Senior Nurse, including:

o Final checks: patient is clean and IV lines removed

o Discharge pack: prescribed medication is ready and post-op leaflet is available

o Returning patient to their owner: booking follow-up appointment

Job Types: Part-time, Permanent

Salary: £5.28-£10.42 per hour

Benefits:

• Employee discount
• On-site parking

Schedule:

• Weekend availability

COVID-19 considerations:
All appropriate precautions have been taken to protect colleagues

Experience:

• Veterinary Receptionist: 1 year (preferred)
• Customer Service: 1 year (preferred)

Work Location: In person

Reference ID: VCA - Doncaster

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship