Executive Appointment Mandate
ID: EX-1008521900431
Reservations Agent
Compensation Bracket
£22,000 - £22,000
Tenure & Discipline
Executive Full-Time
Jurisdiction
United States
Statutory Visa Pathway
US Immigrant / H-1B
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Executive Mandate Specification
Job Ref: QHC9554
Branch: The Queens
Location: The Queens, Leeds
Salary/Benefits: £22k per annum
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 10/03/2023
Closing date: 12/04/2023
Are you a good communicator?
Do you know how to provide great customer service?
Full time, permanent position, working 40 hrs per week over 5 days,
What will I do?
- Handling enquiries for our hotel
- Speaking with customers on the phone and replying to emails
- Supporting with new bookings and assisting with existing bookings
- Liaising with hotel teams to answer any customer query
- Keeping systems up to date, making sure to add all new bookings
- Always providing first class customer service, leaving everyone with a great experience
Is this the role for me?
- Excellent communication skills
- A ‘can do’ attitude, confident and self-motivated
- Able to identify what great customer service looks like
- IT savvy, must be proficient with MS Office, Excel to an advanced level
- Able to work under pressure and maintain high attention to detail
- Able to work shifts which will cover evenings and weekends
Statutory Executive Benefits & Governance
- Executive Health, Vision & Dental Coverage with Global Provider Options
- Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
- Annual Discretionary Performance Incentive & Long-Term Equity Participation
- Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
- US Department of Labor & E-Verify Work Authorization Sponsorship
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