Customer Sales Executive

Executive Mandate Specification

Who are we?

We are a family owned, start-up e-commerce business entering our third financial year. We are already the largest online retailer offering rooflights and roof lanterns. Our goal is exceptional growth, becoming the UK’s leading supplier of home extension products (rooflights, bi-fold doors, windows, etc).

What do we do?

You know when people build extensions in their back garden? Well, we give people peace of mind when choosing which systems are best suited to their projects; rooflights, roof lanterns & bi-fold doors. Once we’ve guided them through the buying process, we send their products directly to their door for their builder to install. If they have any questions about the product or installation, our team are ready to help at a moment’s notice.

What will you do?

- Qualify, respond and progress HOT sales leads

- Liaise with customers (phone/email) providing clear and concise information to

- guide them through their purchase

- Proactively develop new business from existing trade customers

- Work in a results-orientated environment with targets and KPIs (Key Performance

- Indicators)

- Build customer relationships to grow and develop your own sales pipeline

- Keep our CRM (Customer Relationship Manager) organised and up to date with

accurate information

- Understand company policies and procedures

What’s in it for you?

- Opportunity to improve your sales ability, learning how to grow & scale a start-up, ecommerce business

- A dedicated estimator who will do all your quoting, so you can focus on selling to

- customers

- NO COLD CALLING; all sales leads are inbound, hot leads (yes, really!)

- Realistic and achievable targets

- Simple commission plan so you know exactly what you need to do to earn your

bonus

- High quality sales training to enable you to not only hit, but overachieve your targets

- Opportunity to progress to sales manager, earning £40k + per year

- All the tools you need to do your job well; laptop, iPhone, AirPods, dual-monitors

etc.

- 25 days of annual leave plus bank holidays

- Hybrid working; opportunity to work from home once probation is passed

Job Type: Full-time

Salary: £26,000.00-£32,000.00 per year

Benefits:

• Casual dress
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• On-site parking
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Ability to commute/relocate:

• London, N17 9QU: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Sales: 1 year (preferred)

Work Location: In person

Reference ID: Customer Sales Executive

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship