Customer Service Advisor (full-time)

Executive Mandate Specification

Inbound customer service advisor working within one of the UK’s largest utilities providers, in Warrington, Cheshire.

• Duration: Full-time, permanent position
• Location: Office-based, in Warrington.
• Contract type: Full time and Permanent
• Working hours: Monday – Friday: 40 Hours Between 08:30am – 17:30pm

What is on offer:

• Bonus Structure
• Free parking
• 22 days’ holiday PLUS bank holidays
• Pension scheme
• Onsite gym
• Perks discount
• Cycle to work scheme.

Salary + Bonus

Salary:£22,672 + Attendance bonus paid £300 each quarter (95% attendance) = £23,872

Bonus:

• Attendance Bonus: £300 per quarter
• Upselling Bonus (No Sales targets/pressure) – £200 average

Working Hours:

Rotational Shift Pattern – 2 weeks

Week 1 - Monday to Friday – 9am until 5.30pm

Week 2 – Monday to Friday – 8.30am until 5.00pm

Job Type: Full-time

Pay: From £22,000.00 per year

Benefits:

• Flexitime

Schedule:

• Flexitime
• Monday to Friday

Supplemental pay types:

• Bonus scheme

Work Location: In person

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship