Technical Customer Service Advisor (Email, Phone and Livechat)

Executive Mandate Specification

• Customer Service Advisor - Technical
• Monday to Friday: 8am - 4.30pm/ 9.30am - 6pm
• Trafford Park
• Hybrid working 2 days per week after training

We are recruiting for a client who specialises in communications - Broadband, VoIP, Provisioning, Ethernet, 1st line Support.

You will ideally have strong customer service experience. Whether this be face to face, call centre. The role will require you to work on the phone, email and live chat so previous experience in one/all of these is advantageous.

BENEFITS:

• 25 days annual leave + Bank Holidays
• Buy/Sell up to 5 days annual leave
• Great progression opportunities
• Enhanced Adoption, maternity and shared parental pay
• Enhanced patrnity
• Childcare vouchers
• Tax-Free childcare
• Pension Scheme
• Income Protection
• Cycle to work
• Healthcare Cash Plan
• Company sick pay
• Eyecare and Spectacle Vouchers

Apply now and a member of the team will be in touch regarding the interview process.

Job Types: Full-time, Permanent

Pay: From £23,001.00 per year

Benefits:

• Casual dress
• Company events
• Discounted or free food
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Work Location: One location

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship