Duty Supervisor / Security & Front of House

A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere, the people – creating that sense of home that will help students feel safe, secure, and help them thrive. At UPP, we understand just how important this is and that’s why at each of the universities we partner with we have a dedicated onsite team offering a range of facilities management services designed to support the safety of the building and ensure students enjoy a high quality of life throughout their stay.

We currently have a great opportunity for a Duty Supervisor/Security & Front of House to join our team at Nottingham Gill Street University.

This is a permanent, full-time position working an average of 41 hours per week based on a 3-week rolling rota to include evenings, nights and some weekends. The salary is £29,478 per annum.

ou will provide comprehensive support to the Duty Manager, Residences’ Management Teams and the Facilities Officer team (FO’s) in the delivery of contracted services in line with the service level agreement through the provision of a customer centred support and providing a secure environment for residents to live and study.

Alongside this, you will provide management, supervision and organisation of all the designated residences’ operations on evenings, nights and weekends, leading by example and supporting the onsite team to ensure a comprehensive, effective, and efficient service for the customer.

This is a varied and challenging role which requires excellent communication and organisational skills, decision making, flexibility, attention to detail and the ability to prioritise workloads and resources, in order to meet deadlines and provide a great customer experience.

You will have worked in a similar role and environment and have effective people management and relationship building skills, along with a ‘can do’ attitude.

We truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation.

What we offer:

In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes a generous holiday allowance, life insurance, pension, training, two paid volunteering days each year, cycle to work scheme, store discounts, as well as discounts from a variety of top retailers, restaurants gyms and more.

Our people are at the heart of how we operate.

We welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners, for the benefit of all.

Innovation, Sustainability, Community, Partnership and Respect are our core values. These outline what is important to our business and our people.

We are a team with energy, pace and passion; if that sounds like you, apply today.