Customer Service Assistant - Birmingham

Executive Mandate Specification

We are looking to expand our customer service team in Birmingham.

Our team reflects the great city of Birmingham, optimistic, unrivalled work ethic and ample opportunities.

Responsibilities :

- Brand Awareness

- Face to Face Customer Interaction

- Problem solving and conflict resolution

- Promoting brand services to new and existing customers

The right candidate could possess :

- Customer service experience in any sector

- A friendly outgoing personality

- Motivation towards a new challenging career

Successful candidates will :

- Have an organised approach to work

- Be a team player

- Demonstrate a great work ethic

- Able to commute to Birmingham City Centre

Job Types: Full-time, Permanent, Graduate

Salary: £18,000.00-£24,000.00 per year

Benefits:

• Company events
• Employee discount
• Free parking
• On-site parking
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Loyalty bonus
• Performance bonus
• Quarterly bonus
• Yearly bonus

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Shift availability:

• Day shift (preferred)

Work Location: One location

Application deadline: 03/03/2023

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship