Account Manager (Customer Development Partner)

Executive Mandate Specification

What we do

Vypr is a Private Equity/Venture Capital backed SaaS business providing a market leading product intelligence platform. We are on an exciting journey to be known around the globe for providing reliable consumer data. Our predictive data validation platform enables product owners, manufacturers and retailers to understand what their customers want to see on shelves. This helps reduce the time and costs spent developing new products, which makes for better products, faster.

Our product combines behavioural science with a well-segmented consumer panel, and we have an enviable customer list.

About the role

We are looking to recruit a proven sales professional to play a key role in realising Vypr’s growth ambitions. The role will be responsible for driving new business within existing customers, for example a subsidiary company or additional business unit. A key part of driving success will be working closely with the Head of Customer Growth as well as the customer’s Account Manager, to identify and unlock growth opportunities.

This role will focus on growing existing business, using a blended approach of leveraging existing customer relationships, exemplary sales process, and utilising marketing support. While the role will predominantly focus on new contracts, some accounts will be retained by this role to manage, whereas others will be passed to colleagues within the Customer Growth team.

What you’ll do

Responsibilities

• Working with the Account Manager to identify and exploit new sales opportunities
• Liaising with Marketing to create relevant ABM
• Creating proposals derived through a comprehensive needs analysis
• Leading solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• Meeting assigned targets for sales volume, value, mix and margin
• Delivering a world-class sales experience
• Delivering exceptional account management experience
• Supporting the wider Customer Growth team through demonstrating an exemplary approach to business development
• Travelling to visit prospective clients where necessary

KPI’s

• Achieves a minimum sales quota (includes ramp-up), from existing business
• NRR in subsequent years of over 100%
• NPS >50
• C-SAT >82%

Background

• At least 5 years experience in new business sales roles
• Ideally in data insights/research SaaS and CPG
• Proven high performer
• Has used a consultative value-based sales process (SPIN, Sandler or Challenger)

About Vypr

We have a culture where people can make their mark. Where passion, curiosity and innovation thrive. We reward those who take responsibility and contribute to driving us forward. We attract and develop those with talent.

We live our values of: Agility, Candid & Caring, Empowered to Succeed, High Performing - Passionate People.

We offer:

• Hybrid working
• Enhanced annual leave
• Access to a global benefits and reward platform
• Access to Wellbeing support, including an Employee Assistance Programmes
• Life Assurance
• Birthday off
• Work from anywhere policy
• A healthy bonus package

Job Type: Permanent

Schedule:

• Monday to Friday

Work authorisation:

• United Kingdom (required)

Work Location: In person

Application deadline: 27/04/2023

Statutory Executive Benefits & Governance

• Executive Health, Vision & Dental Coverage with Global Provider Options
• Corporate Pension Auto-Enrolment / 401(k) Retirement Plan with Fiduciary Matching
• Annual Discretionary Performance Incentive & Long-Term Equity Participation
• Executive Leave Allotment, Statutory Holidays & Dedicated Health Care Reserves
• US Department of Labor & E-Verify Work Authorization Sponsorship